Collection of Information
We collect, process, and use your information when you:
- Register for our Services or sign in to an existing account
- Visit our website(s)
- Contact us for support
- Participate in our shopping or influencer programs
- Enter a sweepstakes, contest, promotion, survey, or poll
Further, we and our service providers automatically collect certain information about you through:
- Interaction with our Services
- Cookies and other tracking technologies
- Monitoring and analyzing trends, usage, and activities
The types of information you provide may include Personal Information. “Personal Information” means information that can be used to identify you (whether alone or in combination). The Personal Information you may provide to us includes:
- First and last name
- Email address
- Phone number
- Blockchain address
- The nature of the product or service purchased from one of our merchant partners
- How you connect to our Services, such as your IP address, unique device identifiers, device or session IDs, and
- information regarding the network and connected hardware (e.g., computer or mobile device)
- Click-stream data (the page-by-page paths you take as you browse through our Services)
Legal Basis for Processing
Use of Information We Collect
We may use information about you in the following ways.
Manage Your Account
If you provide us Personal Information, we may use it to: (i) process your registration with our Services, including verifying whether your email address is active and valid and enrolling you into our programs; (ii) deliver you bitcoin or other payments, and identify opportunities for offers; (iii) send you technical notices, updates, security alerts, and administrative messages; (iv) provide you member services regarding your account and reply to your questions, comments and requests; and (v) comply with legal and regulatory provisions in force and with the competent judicial authorities in each geographical jurisdiction that the Company operates in. We may also use your information to assess risk and prevent fraud.
Improve Our Services
We may process information through analyzing and monitoring usages and trends and performing statistical analyses to improve our Services and the websites, applications, marketing efforts, and the products and services of our merchant partners to provide a better service to you in the future. We may also use this information to adapt Service content to be more likely to be of interest to you.
Provide You Marketing Information
We may use your Personal Information to provide you more personalized offers and/or special offers, discounts and similar information. Company may send you newsletters, rewards, discounts, promotion codes, events and general information about the Service if you consent. To match your profile and interest, we may create a profile of your preferences and provide advertisements, content or features. You can manage these communications in accordance with Section 5 (Your Choices) below.
Administer Contests, Sweepstakes, and Promotions
From time to time, Company may invite you to enter various contests, sweepstakes, surveys or promotions. If you choose to participate in a contest or promotion, your Personal Information may be used to administer the contest, such as to determine your eligibility for the contest or to award a prize.
Sharing of Information
We may share the information we collect, including your Personal Information, with third parties under the following circumstances.
Providers and Business Partners
We do not sell your Personal Information and only share it with third parties to operate our Services. We may share your Personal Information with our service providers that perform marketing services and other business operations on our behalf, under our instructions and in compliance with appropriate technical and organizational security measures to protect your data. For example, we may partner with other companies to provide you support services, authentication services, prevent fraud on our Services, administer promotions, sweepstakes and surveys we may elect to run, perform analytics, maintain the accuracy of our databases, and administer your rewards or payments. We will not sell your Personal Information, but we may pseudonymize some of your Personal Information so that it can no longer be attributed to you without the use of other separately maintained information, or convert or combine some of your Personal Information into de-identified or aggregated data that does not disclose any of the Personal Information of any individual user. We may disclose any such pseudonymized, de-identified or aggregated data without restriction.
Protection of Rights and Other Legal Purposes
We may share the information we collect, including Personal Information, to the extent permitted by applicable law, (i) in response to subpoenas or other legal process or if in our good faith opinion such disclosure is required or permitted by law; (ii) at the request of governmental authorities conducting an investigation; (iii) to defend our terms and conditions or other policies applicable to our Services; and (iv) to protect the rights, property, life, health, security and safety of us or any third party.
Affiliated Companies; Business Transfers
We may disclose Personal Information to our subsidiaries and affiliates. We may share the information we collect, including Personal Information, with any third party in connection with, or during negotiations of, any proposed or actual merger, purchase, sale (including a liquidation, realization, foreclosure, or repossession), or any other type of acquisition of all or any portion of Company assets, conveyance or transfer of all or a portion of our business to another company.
You may in some cases have the option to decline providing us information. However, your choice to not provide information may impact your use of certain features or services. You may unsubscribe or opt out of receiving marketing communications from us by using the unsubscribe link on the footer of our marketing emails or by using the Contact Us option through the Services. We encourage you to maintain the accuracy of the information you submit to us, such as the information you provide us to register for your account. The Services may allow you to access, review, correct, update, and remove or make inaccessible Personal Information you have provided through your account settings. You may provide account updates and changes by logging into your account and changing settings or by using the Contact Us option through the Services. With respect to our mobile and other applications, you can prospectively stop all collection of information by the application by uninstalling the application. We will make good-faith efforts to make requested changes in our then-active databases as soon as reasonably practicable.
Use of Google Analytics
We use Google Analytics to track and analyze certain traffic and usage statistics regarding our customers’ use of our Services, such as number of visitors using our Services, how visitors are navigating to our Services, visitors’ general geographic region information, how long our visitors are visiting our Services, and information about the equipment our visitors are using to access the Services, such as browser version and operating system. Google Analytics may use a Google Analytics cookie and may collect your IP address as part of this service (but neither we nor Google Analytics otherwise collects or processes any of your Personal Information in connection with our use of the Google Analytics services). We use this traffic and usage information to gauge, internally, the effectiveness of our advertising efforts and to make improvements the Services.
In addition, with respect to the Company websites only, we use the following Google Analytics Advertising Features:
- Google Analytics Demographics and Interest Reporting
- Google Ads (an integrated service with Google Analytics)
By enabling these features, Google collects certain additional traffic and usage data using a Google Advertising cookie and other identifiers not tied to your Personal Information. This information includes demographic information about our website visitors and general information about our visitors’ interests, but does not identify our visitors individually. In fact, we are prohibited by Google policy from using this information to try to identify individual users or for merging non-personally-identifiable information obtained from Google with personally-identifiable information we otherwise have about you without obtaining your separate consent. We use the information collected from our use of the Google Analytics Advertising Features to segment our audience and better target our ad campaigns (for example, to target 18-25 year old visitors with certain ads in Google search results that have previously shown a high degree of success in the 18-25 year old visitor demographic).
For more information, please review the following:
- Information about Google’s use of Google Analytics cookies and Google Advertising cookies: https://policies.google.com/technologies/types
- How Google uses information from sites or apps that use Google’s services: https://policies.google.com/technologies/partner-sites
You can opt-out of our use of certain Google Analytics features by updating the Ad Settings in your browser (http://www.google.com/settings/ads) or mobile device (https://support.google.com/ads/answer/1660762#mob), by visiting the Network Advertising Initiative’s (NAI’s) Consumer Opt-Out page at http://optout.networkadvertising.org/", or by visiting Google’s currently available opt-outs over the web at https://tools.google.com/dlpage/gaoptout/
Rights Applicable to Certain Users
If we intend to disclose your Personal Information to any third party that will carry out processing on our behalf, we will enter into a contract with that third party that provides that your Personal Information may be processed only for limited and specified purposes consistent with the consent that you have provided to us, and that the third party must provide the same level of protection for your Personal Information that we are obligated to provide under this Policy while it is processing your Personal Information.
If your Personal Information is being processed by automated means, you have the right to obtain a copy of your provided Personal Information, together with certain additional Personal Information that we have generated as a result of your use of our services, in a structured and commonly used and machine-readable format, and to transfer such Personal Information to another service provider. Upon your request, we will transfer that Personal Information directly to another service provider if it is feasible for us to do so.
If we are processing your Personal Information based on your consent, you may withdraw that consent at any time.
You may restrict our use of your Personal Information, by sending us an email stating your request to admin@BitcoinSurvey.com, if you have contested the accuracy of that information, or if the processing is unlawful or you need the information to establish, exercise or defend a legal claim. We will then store your Personal Information and process it only with your consent, or to establish, exercise or defend a legal claim or to protect the rights of others. The restriction with respect to information claimed to be inaccurate would end if we verify the accuracy of that contested information.
Upon our receipt of your request by email at admin@BitcoinSurvey.com and our verification of your identity, we will advise you whether or not we are processing Personal Information concerning you and, if so, we will provide you with a copy of your Personal Information being processed and certain information about the nature and purposes of the processing. If your Personal Information is used for automated decision-making, we will provide you with information on the logic being used and the types of decisions being made. You may correct any such Personal Information that is inaccurate or incomplete.
Upon your request, we will erase any of your Personal Information that is no longer needed for the purpose for which it was collected, or that is being used for direct marketing purposes, or if our use is based on your consent and you withdraw that consent.
Our Services may be used by children in the EU between the ages of 13 and 16 only with parental consent. If we learn we have collected or received Personal Information from a child in the EU under the age of 16 without verification of parental consent, we will delete that information.
If you have a complaint about our compliance with this Policy, you may contact us at admin@BitcoinSurvey.com. If you are not satisfied with our response, you will have the right to lodge a complaint with the Supervisory authority in your country of residence in the EU.
If you are not subject to EU law, these rights do not apply to you.
California Residents If you are a California resident, you may (i) obtain certain information regarding our disclosure of your Personal Information to third parties for their direct marketing purposes, and/or (ii) at any time opt-out of receiving promotional communications from us and/or request that we discontinue providing any of your Personal Information to unaffiliated third parties, in each case by sending an email to admin@BitcoinSurvey.com. Please note that if you decide to opt-out of receiving promotional information or request that we discontinue providing your Personal Information, your change in preference will only affect future contacts; if the information already has been provided to third parties, they may continue to use it.
Children Our Services are not intended for children under 13 years of age, and no one under age 13 may provide any information to the Services. We do not knowingly collect personal information from children under the age of 13. If you are under age 13, do not use or provide any information to the Services, make any purchases through the Services, use any of the interactive or public comment features of the Services, or provide any information about yourself to us, including your name, phone number, email address or any screen name or username you may use. If you believe we might have any information from or about a child under age 13, please contact us at admin@BitcoinSurvey.com.
Data Security and Retention
We take reasonable measures to protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction. We use a secure, encrypted connection (using a TLS protocol) on all pages where you access or transmit Personal Information. Although Company uses reasonable efforts to help protect your information, transmission via the Internet is not completely secure and Company cannot guarantee the security of your information collected through our Services. Except as otherwise set forth under applicable law, we assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control. We retain the information collected via our Services until such time as you choose to close your account. After that time, we may anonymize and aggregate the data and retain it for analytical purposes. We may also retain your information on backup media to comply with applicable law, to support financial audits, to resolve disputes, to maintain compliance efforts, and for other legitimate business reasons.
By signing up for an account, you may receive periodic emails from Company. If you consented to receiving promotional email communications, you can opt out of receiving such communications from us at any time by: (i) following the instructions provided in those communications; or (ii) contacting us through the Services. Please note that even if you opt out of receiving promotional communications, we may continue to send you non-promotional emails and other types of communications, as permitted by law, such as service emails relating to our ongoing business relationship. Service emails contain service-related announcements that affect your account, such as product order confirmations, reward or payment updates, and responses to your comments and feedback submitted to us. Company mobile applications, browser extensions, and websites may send you notifications, such as alerts, sounds, and icon badges. Push notifications or in-app messages may include both operational messages and promotional messages regarding products, services, and offers that may be of interest to you. When using mobile applications, push notifications and other mobile alerts can be configured in the settings of your mobile device. As with emails, even if you opt out of receiving promotional communications, we may continue to send you non-promotional push notifications, such as those about your use of the applications or our ongoing business relations.
Analytics, Targeting, Tracking
Company may offer features which allow you to inform an individual about our Services. If you choose to use our referral features, we will ask you for your referral’s email address to send them an electronic communication inviting them to join our Services. Company will store this information for the sole purpose of sending this email and tracking the success of our referral program. If you choose to participate in our referral programs, you represent and warrant that you have a personal relationship with your referral and that you are authorized to share their information with Company for the purpose of sending this communication to invite them to join the Services.